Safe and efficient transportation options
We are expert advisors, animal lovers! and we do everything in our power to guarantee your pet the best experience on every trip.
However, the process is always delicate. WE ARE NOT AN AIRLINE, but we depend on them to provide the service; and since we are not a travel agency, we must adapt to the dates available on each airline. It is important to consider that there is not always space, availability or even that not all destinations have the capacity to handle cargo or pressurized cabins. When the trip is by land, it is sometimes expensive and complicated for your pet, so, at the national level, the services are to states close to CDMX.
* All our service methodology is regulated by the regulations and parameters for the import and export of animals, and are in accordance with the IATA Regulations. We also have a membership in IPATA that extends our customs services network throughout
most destinations worldwide.
For us it is very important:
● Simplify the process
The management and operation of a pet transport involves specific procedures and requirements, which can be cumbersome and delicate. We can advise you and help you carry out the necessary procedures for your pet's trip; However, it is necessary that you, as the owner, have complete basic documents to be able to expedite the procedures (updated vaccination record, health letter on letterhead from the veterinarian, ownership documents, etc.). Remember that your pet CANNOT travel if it is sick, pregnant, convalescent, injured, medicated, in heat, recently vaccinated, without papers or without a kennel.
● Services and Processes:
DOOR-TO-DOOR DELIVERY AND COLLECTION: The delivery and collection of pets is carried out in CDMX, mainly in the mornings and on business days. Our door-to-door service allows the collection and delivery of pets in 4 different modalities:
● House of origin CDMX - House of new destination
● CDMX Airport - Airport of the main destination city
● Home of origin CDMX - Airport of the main destination city
● CDMX Airport - New destination house